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It is not possible to return reserved licenses from another user on Windows even if the license server administrator has administrative privileges. Error: C:Program FilesANSYS IncShared FilesLicensingwinx64>ansysli_util -return_reserve_all ANSYS LICENSE MANAGER ERROR : Access Denied: This action cannot be performed. ansysli_util.exe -return_reserve_by_user ‘username’ ANSYS LICENSE MANAGER ERROR : Access Denied: This action cannot be performed. Cannot return the reserves for user username. ERROR: Access Denied: This action cannot be performed. The problem occurs as the service is started by the system, not the license manager administrator To allow returning reserved licenses from other users you can use the following keywords in the ansyslmd.ini file: RETURN_RESERVE=GROUP: Description: Use this keyword to specify that either a member of the group specified can return the reserved licenses or that the only the user who started the Licensing Interconnect can return the reserved licenses of other users. This key Identifies the group or (comma separated) list of groups that are permitted to return reserved licenses for all users. Default value/range: Valid values are: The group name specified must be a valid Corresponding command argument: -reservegroup Action required to make keyword active: For returning the reserved licenses for other users belonging to the specified groups: RETURN_RESERVE=GROUP:group1,group2,group3 RETURN_RESERVE=USER: Description: Use this keyword to specify that either a member of the user list specified can return the reserved licenses or that the only the user who started the Licensing Interconnect can return the reserved licenses of all users. This key Identifies the user or (comma separated) list of users that are allowed to return reserved licenses for all users. Default value/range: Valid values are: The user name specified must be a valid one. Corresponding command argument: -reserveuser Action required to make keyword active: For returning the reserved licenses for other users: RETURN_RESERVE=USER:user1,user2,user3.